Verification of Competency (VOC)

Verification of Competency (VOC)
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About this course

Verification of Competency (VOC course) is an assessment of a persons knowledge and skills. The process assists employers with meeting their Workplace Health & Safety (WH&S) obligations to deem staff competent to perform a task or operate plant and/or equipment.

Verification of Competency (VOC course) requirements are site and/or company specific. If a company you work for, or a work-site you are visiting, requests a current VOC for a specific piece of plant or to undertake a particular task, you will need to comply with the request in order to undertake the work.

VOC’s are undertaken on persons who already hold a current ticket, licence or unit of competency, to verify that they are still competent to that standard. Persons undertaking a VOC must provide evidence of their existing competency. The outcome of the VOC process is a Statement which references the activities or tasks verified, and/or the plant and equipment verified on. It does not satisfy the requirements for the issuance of a nationally accredited unit of competency.

Any person deemed not yet competent will be offered the opportunity to undertake refresher training, and undertake another VOC assessment (which may attract attract an additional cost).

The VOC training course process encompasses a short written (or oral) assessment of the critical knowledge components of the activity AND direct observation of practical applications of the activities.

PLEASE NOTE: Persons who hold expired high risk work tickets or licences (issued by Safework regulators) must undertake a full assessment (knowledge and practical) of the national assessment instrument, in order to make application for a new high risk work licence. A VOC is not a satisfactory document for Safework regulators to issue a High Risk Work licence or for an RTO to issue a nationally accredited unit of competency.

WH&S More Skills can conduct VOC’s at our training facilities across Australia or at our clients site. Please contact us for further details.

Frequently asked questions


If I get to a site and they ask me for a Verification of Competency, am I required to have one?

Verification of Competency (VOC) requirements are site and/or company specific. If a work-site you would like to conduct work at, requests you to provide a current VOC for a specific piece of plant or to undertake a particular task, you are required to comply. S. 705 of Part 12.2  of QLD Work Health and Safety Regulation 2011, sets out duties of other persons at relevant premises, which include to

(a) take reasonable care for his or her own health and safety; and
(b) take reasonable care that his or her acts or omissions do not adversely affect the health and safety of other persons; and
(c) comply, so far as the person is reasonably able, with any reasonable instruction that is given by the relevant person to allow the relevant person to comply with this part.

How long does a Verification of Competency take and what does it cost?

The time required (and therefore the cost applicable) to undertake a VOC will depend on the plant or activity needing to be verified. As a guide for example, VOC’s for Dogging take approximately 2 hours per person. Please call us to discuss your requirements.

Can Verification of Competency’s be undertaken on my site?

Absolutely, provided the site can provide access to suitable compliant plant and equipment required to undertake the VOC, we are able to quote for Australia wide delivery.

Can you undertake Verification of Competency’s at your premises?

No problem. We can undertake most VOC’s for High Risk Work plant and activities as well as earthmoving and other competencies at our Salisbury training centre (QLD). We also have facilities in Sydney in NSW.

Will I get any training before undertaking a Verification of Competency?

VOCs are undertaken to verify competency and are therefore conducted without any training or preparation as it is considered current licenced/ticketed/competent employees and contractors, have the required knowledge and skills to complete the assessment. Any person deemed not yet competent will be offered the opportunity to undertake refresher training, and undertake another VOC assessment (which may attract attract an additional cost).


Why train with us?

  • Large variety of funding options available:
    • CSQ Short Course
    • BERT Training Fund
  • We do not cancel courses due to low numbers*
  • We include RII units
  • Extensive range of plant equipment
  • Tax deduction for accredited training

*Except where required by the state safe work regulator

Training Requirements & What To Bring

  • High Risk Work Licence assessments can only be undertaken at the age of 18 years or over
  • PPE must be worn by students attending the course on all occasions. This includes steel cap boots, long pants, long sleeves, (high vis shirt if possible otherwise long sleeves with a high vis vest) and a safety hard hat. For dogging, rigging & scaffolding courses, students are required to bring gloves and safety glasses
  • Applicants will be required to have a basic knowledge and understanding of the English language

Please bring the following to your course:

  • Current High Risk Work Licence (if applicable)
  • Photo ID i.e. Queensland or Interstate Driver’s Licence or Passport
  • Unique Student Identifier (USI) is required prior to course commencement – please bring USI number to course
  • Logbooks, Statements of Attainment or other training records (if applicable)

WH&S More Skills will provide all general training equipment i.e. notes, logbooks and training plans, calculators and pens. For dogging and rigging courses. whistles will also be supplied

Terms and Conditions

Please go here to read our complete Terms and Conditions and Refunds & Cancellations policy.

We provide a range of funding options.

We service the construction, manufacturing, defence, transport, energy and mining industries, providing formal training and assessment, refresher courses and verifications of competency as well as on-site and off-site training solutions.